Contact Customer Service
Contact Information
To protect member privacy and security, please contact us through the customer service email below.
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jegocloud@gmail.comHow to contact customer service when encountering problems?
💖 Effective Feedback
To improve efficiency for both parties, we recommend you refer to the following template for effective feedback.
Email subject reference:
Cannot find server when accessing bing.com.Email content reference:
My Jego account: jegocloud@gmail.com
My Jego version: V1.3.0
My browser version: Microsoft Edge Version 114.0.1823.43 (Official build) (64-bit)
My operating system: Windows 11 Home
My location: Guangdong Foshan
My ISP: China Telecom
The problem I encountered:
Enabled Jego Rules mode, but when accessing bing.com it shows cannot find server, as shown in the attached screenshot, requesting assistance to resolve.Email attachment specific problem screenshot reference:
The more specific the problem, the faster the response!
Only when we receive very detailed basic information and specific problems can we very accurately locate and solve problems.
💔 Ineffective Feedback
As shown in the figure above, all emails without specific situation descriptions and only saying there are problems are ineffective feedback emails.